Apology Hotline
Jesse Jacobs has created an apology hotline that makes it possible to apologize without actually talking to the person you’ve wronged. People who are unable or unwilling to unburden their conscience in person call the hotline and leave a message on an answering machine. Each week, 30 to 50 calls are logged, as people apologize for things from adultery to embezzlement. “The hotline offers participants a chance to alleviate their guilt and, to some degree, to own up to their misdeeds,” said Jacobs.
The apology hotline may seem to offer some relief from guilt, but this is not how Jesus instructed His followers to handle conflict. In the Sermon on the Mount, Jesus told us to deal with conflict by taking the initiative and going to the offended brother to apologize for the offense (see also Matt. 18). In fact, Jesus taught that the problem of human estrangement is so serious that we should even interrupt our worship to go on a personal mission of reconciliation (Matt. 5:24). The Master encouraged His followers to be reconciled with one another eagerly, aggressively, quickly, and personally (v.25).
To cover sin and wrong deny;
But all who humbly will confess,
The Savior with His love will bless.
At the heart of all conflict is a selfish heart.
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